Terms and conditions 

Ticket and admission policy

1. Please read the below terms and conditions on ticketing and admission applicable to G.A.Y. Trading Limited ("Company"). By purchasing a ticket and/or entering the  premises, you agree to be bound by this Ticketing and Admission Policy including any changes which may be made to the same without further notice. If Company considers or suspects that you have Violated or are about to violate any terms and conditions of this Ticketing and Admission Policy (including any changes made thereto), The Company has the right to refuse selling tickets to you and/or refuse your admission to or request you to leave the premises as appropriate.

2. Tickets sold through any channel are non-refundable, non-exchangeable and cannot be re-sold.

3. Please check the transaction amount before leaving the check out page. The Company will not entertain any disputes afterwards.

4. An e-ticket will send to your registered e-mail after payment, please present the e-ticket to registration counter, customer who is not able to present the valid proof of e-ticket or e-mail, Company reserves the right to refuse the admission.

5. Reminder e-mail will send to your registered e-mail 24 hours  before appointment, you are strongly advised add to your google calendar, customer who late for more than 30 minutes, they will be assumed to be give up without any compensation.

6. Customer always can reschedule 24 hours before the schedule time slot, no refund is allowed after payment.

7. One ticket for 1 person, parents please wait outside the premises.

8. Please be responsible for your own personal property, the company would not be responsible for any damages, lost, stolen personal items that are brought into the premises.

Safety rule

  1. Participant’s parents should decide whether participant’s health condition is suitable to take part in the game;
  2. All participants must attend a driving briefing provided by staff before game start;
  3. The kiddie ride on car  is suitable for children between 3-8 year old, 80 - 120 cm tall and weight no more than 20 kg;
  4.  The L model is suitable for people whose 9 years old or above, 120cm height or above and  weight does not exceed 63kg/139lbs;
  5.  The XL model is suitable for people whose 16 years old or above, 140cm height or above and  weight does not exceed 109kg/242lbs;
  6. Each electric car allows only 1 participant to drive;
  7. Participant’s shoes should always be worn;
  8. Participant must buckle the seat belt when do the driving in the assigned racing lines;
  9. Preforming aggressive such as running, fighting, rough play, saying foul language, deliberately crash with another electronic car are not permitted. Any offenders will be asked to leave the premises immediately.
  10. To ensure safety, each kiddie ride on car is equipped with remote control, staff shall stop the electronic cars whenever danger occurs. Event organizer is not responses for any injuries caused by their own or any third party;
  11. All participants must follow the instructions and rules of the staff.
  12. Event organizer reserve the right of the final explanation and decision about all the contents of the etiquette and rules.

Arrangements for special Circumstance
The company will suspend the game subject to the following circumstance, Customer please contact us for reschedule:
  • Bad weather (Tropical Cyclone Signal No. 8 or above / Red or Black Rainstorm Signal warning )
  • Legal requirement (Compulsory close due to Covid-19)
  • Any circumstances affecting the safety, security, public order and health of visitors and employees of the company

The company will postpone the game subject to the raining
  • Raining before games start, customer is advised to wait for no longer than 30 mins until rain stop.
  • Raining during the games, no compensation / refund / reschedule will be offer
Customer Service (from 10:00 to 18:00)
(852) 92115839



1. 請細閲以下適用於G.A.Y. Trading Limited (本公司)的購票及進場條款、透過購票及或入場,閣下同意遵守本購票及進場守則(包括在沒有進一步通知下對其的任何更改)、倘若本公司認為或懷疑閣下違反或即將違反本購票及進場守則。本公司有權拒絕售票給閣下及或拒絕閣下入場或要求閣下開場所.

2. 通過任何方式售出之入場券均不可退款或更換,亦不可轉售·

3. 請於付款時確認交易之金額, 離開付款頁面後,如發現交易金額錯誤,將不獲受理。

4. 付款預訂後, 會以電郵收到電子入場券, 請於入場時到登記處出示電子入場券, 如未能出示電子入場券,  本公司保留拒絕入場之權利.

5. 在進場前24小時會收到電郵提示, 強烈建議閣下把預約加入你的電子行事歷, 如閣下遲到超過30分鐘, 將視為放棄該段時間之預訂並不作任何補償.

6. 閣下可於入場24小時更改閣下之預約, 已訂購之入場券不作退款安排.

7. 1張電子券只適用於 1位客人, 家長請在場外等候.

8. 請閣下保管自己的財物, 本公司不會對閣下帶進場遭受損壞, 遺失, 盜竊之個人物品負責.




3.電動車只適合3-8歲, 身高介乎80-120cm 以及體重不超過20 kg之兒童; 

4. L型號甩尾車只適合9歲以上, 身高120cm 以上及體重不超過63 kg 人士.

5. XL型號甩尾車只適合16歲以上, 身高140cm 以上及體重不超過109 kg 人士.









本公司會因下列情況而暫停服務, 客戶請與我們聯絡安排改期:

  • 惡劣天氣 (8號風球或以上 / 紅色或黑色暴雨警告)
  • 法例要求 (因COVID-19 而強制關閉) 
  • 任何影響訪客、員工的安全、保安理由、公眾秩序及健康的情況

  • 於遊戲前下雨, 客戶可等待不超過30分鐘直至停雨.
  • 於遊戲期間下雨, 遊戲會終止但不作任何賠償 / 退款 / 改期安排.

查詢熱線 (辦公時間:10:00-18:00)
(852) 92115839